Refund policy
If you are not satisfied with VPN-service and have informed us about the desire to terminate the contract in a written notification by email(email to support@rusvpn.com) within 14 days of the conclusion of the contract, you will receive 100% of the contract amount, if you have not used more than 500 MB, in case you have used more than 500 MB the service is considered provided in full and not refundable. If the refund happens, you will receive a notification by email, and you have up to 10 days to receive money, depending on how you have made the payment. If after 10 days you have not received the money, please let us know through contacting our support team. Our Free Plan is provided completely free of charge and is not automatically updated.